States Directory

Browse water damage pages by state.

U.S. Directory

Browse water damage information by state

Select a state to view common water damage causes, service categories, local navigation, and ways to request help.

Do not see the exact city you need?

Use the relevant state page or submit the property ZIP code. Local page availability does not limit your ability to send a service request.

FAQ

State Service Area FAQ

What should I do first after finding water damage?

If it is safe, stop or reduce the water source, keep people away from electrical hazards or contaminated water, move easy-to-lift valuables, and document visible damage.

When is water damage an emergency?

Active flooding, burst pipes, sewage backups, ceiling leaks near electrical fixtures, rapidly spreading water, or water affecting essential living areas may require urgent attention.

Can water be hidden behind walls or under floors?

Yes. Moisture can travel beneath flooring, behind baseboards, into drywall cavities, insulation, cabinets, and other materials even after visible water is removed.

Can wet materials always be saved?

Not always. Whether a material can be dried and retained depends on the material, contamination, how long it remained wet, and the amount of physical damage.

Will homeowners insurance cover water damage?

Coverage depends on the cause of the loss, policy terms, exclusions, deductibles, and whether the event is considered sudden, accidental, flood-related, or maintenance-related.

How is water damage repair cost determined?

Cost can depend on the amount and type of water, affected square footage, materials involved, drying requirements, demolition, cleaning, and any reconstruction that follows.

Should I take photos before cleanup starts?

When it is safe, photos and videos can help document the condition of affected rooms, belongings, and materials before they are moved or removed.

How can I request water damage help?

Use the request form on this page or call the phone number shown on the website and provide the location, type of water problem, and best contact information.

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