Request Service
Submit a water damage service request.
Tell us what happened
Share the water damage type, when it happened, the property location, and the best way to reach you.
- Choose the damage type
- Add the ZIP code and state
- Provide phone and email
- Add a short note if helpful
Get Water Damage Help
Share the main details about the property and water problem.
What to have ready
The most useful details are the source or suspected source of water, when the problem began, affected rooms, whether water is still entering the property, and the property ZIP code.
When the situation may be urgent
Active flooding, burst pipes, sewage, sagging ceilings, water near electrical fixtures, or rapidly spreading moisture can require faster attention. Keep away from unsafe areas.
What happens after you submit?
Your request can be reviewed using the location, damage type, urgency, and contact details you provide. Additional questions may be needed depending on the property and source of water.
Document the damage when safe
Photos, videos, dates, receipts, and notes about the source can be useful for your records and may also help if you later discuss the loss with an insurer.
Request Service FAQ
What should I do first after finding water damage?
If it is safe, stop or reduce the water source, keep people away from electrical hazards or contaminated water, move easy-to-lift valuables, and document visible damage.
When is water damage an emergency?
Active flooding, burst pipes, sewage backups, ceiling leaks near electrical fixtures, rapidly spreading water, or water affecting essential living areas may require urgent attention.
Can water be hidden behind walls or under floors?
Yes. Moisture can travel beneath flooring, behind baseboards, into drywall cavities, insulation, cabinets, and other materials even after visible water is removed.
Can wet materials always be saved?
Not always. Whether a material can be dried and retained depends on the material, contamination, how long it remained wet, and the amount of physical damage.
Will homeowners insurance cover water damage?
Coverage depends on the cause of the loss, policy terms, exclusions, deductibles, and whether the event is considered sudden, accidental, flood-related, or maintenance-related.
How is water damage repair cost determined?
Cost can depend on the amount and type of water, affected square footage, materials involved, drying requirements, demolition, cleaning, and any reconstruction that follows.
Should I take photos before cleanup starts?
When it is safe, photos and videos can help document the condition of affected rooms, belongings, and materials before they are moved or removed.
How can I request water damage help?
Use the request form on this page or call the phone number shown on the website and provide the location, type of water problem, and best contact information.
Prefer to call?
Use the call option to share the location and urgency.